Shipping policy

Local Orders: 

Once you place an order, you will receive a confirmation email. Upon confirming your order via a confirmation call by our customer care representative, your order will be confirmed and hence processed. After the order is confirmed, customers can expect it to be delivered within 3-5 business days. Please note, credit card payment processing/confirmation can take up to 3 business days.

Note: Any public holidays, Saturdays, and Sundays in between the days are non-working days.

International Orders:

After the order is confirmed, customers can expect their order to be delivered to them within 7-8 business days.

Shipping Charges:

Within Pakistan: Free

Outside Pakistan: Shipping charges will be calculated at the time of checkout
based on the size of the package and destination.

Customs and Duties:

Customers may be charged customs and duties by their country upon delivery of their order, which they will have to pay in order to receive the package. We do not know a certain amount as it is charged by the delivery destination and not by us, so it is not under our control.

Please know that if the customer fails to respond on time and the package is marked abandoned & destroyed at the destination, then no refund claims can be made by the customer.

If the package has already been shipped and the customer refuses to pay the charges, the company has every right to get the package back and deduct the following charges from the refund

1. Initial shipping paid with the order.
2. Return shipping charges.
3. Any tax/duties charged to Trendsero upon return.